Welcome to Arch Catering & Refrigeration

Preventative Maintenance Plans

Our Preventative Maintenance Plans (PPM) are tailored to meet your specific needs and challenges, helping you reduce downtime and avoid costly repairs.

To ensure we fully understand your kitchen’s requirements, a dedicated Account Manager will visit your site to meet with your Maintenance team and Chef. During this visit, they will conduct a comprehensive fact-finding assessment and asset survey.

Following this assessment, we will provide a detailed report outlining:

  • Equipment that may require repairs.
  • Units that may be nearing the end of their service life and could be beyond economical repair.
  • Insights to help you manage your budget more effectively.
  • Additional recommendations to improve efficiency and performance.

Our goal is to give you a clear and informed view of your kitchen’s equipment health, ensuring you can plan ahead with confidence. With our tailored maintenance plans, you can focus on delivering exceptional service while we take care of your equipment’s reliability.

Flexible Plans – Choose the plan that best suits your needs.

Entry Level PPM Package

Our Entry PPM Package offers essential service and maintenance to keep your kitchen running smoothly.

  • Service and Maintenance for all Gas, Electrical, and Refrigeration equipment.
  • Gas Safety Certificates issued by fully qualified engineers.
  • Comprehensive Asset Report detailing the condition and status of your equipment.
  • Fast Response Times for any required remedial work to minimize downtime.

This package is designed to provide reliable support, ensuring your equipment remains safe, efficient, and fully operational.

Popular PPM Package

Our Popular PPM Package provides comprehensive support to ensure your kitchen operates efficiently and safely:

  • Service and Maintenance for all Gas, Electrical, and Refrigeration equipment.
  • Gas Safety Certificates issued by fully qualified engineers.
  • Detailed Asset Report detailing the condition and status of your equipment.
  • Fast Response Times for any required remedial work to minimize downtime.
  • Same-Day or Next-Day Response for urgent reactive call-outs.
  • Comprehensive Monthly Reports including: Call-out details, Parts fitted, Quotes provided, Certifications issued and any additional expenses incurred.
  • Regular updates on your Engineer’s ETA to keep you informed.

This package is ideal for busy kitchens that require prompt support and detailed reporting to stay on top of their maintenance needs.

Labour Inc. PPM Package

Our Labour Inclusive PPM Package offers comprehensive maintenance coverage with added cost protection for your peace of mind:

  • Service and Maintenance for all Gas, Electrical, and Refrigeration equipment.
  • Gas Safety Certificates issued by fully qualified engineers.
  • Detailed Asset Report detailing the condition and status of your equipment.
  • Fast Response Times for any required remedial work to minimize downtime.
  • Same-Day or Next-Day Response for urgent reactive call-outs.
  • No Labour or Call-Out Charges — ensuring unexpected costs are minimized.
  • Comprehensive Monthly Reports including: Call-out details, Parts fitted, Quotes provided, Certifications issued and any additional expenses incurred.
  • Regular updates on your Engineer’s ETA to keep you informed.

This package is ideal for businesses seeking predictable maintenance costs while ensuring their kitchen equipment remains safe, reliable, and efficient.

Bespoke PPM Package

Our Bespoke PPM Package is custom-built to match the specific needs and challenges of your kitchen operation, ensuring maximum efficiency and minimal disruption.

  • Service and Maintenance for all Gas, Electrical, and Refrigeration equipment.
  • Gas Safety Certificates issued by fully qualified engineers.
  • Detailed Asset Report detailing the condition and status of your equipment.
  • Fast Response Times for any required remedial work to minimize downtime.
  • Personalized discussions to address your individual requirements, including: Preferred Access Times, Out-of-Hours Service options, Focus on Specific Equipment as needed.
  • Flexibility to accommodate any additional needs you may have.

Our Bespoke PPM Package is designed to provide the exact level of support your business requires, giving you peace of mind that your kitchen equipment is in expert hands.

All our packages include: A dedicated Account Manager who will conduct quarterly site meetings to review all aspects of your contract, ensuring your needs are consistently met, and your kitchen operates at peak efficiency.

Your kitchen is in safe hands with us

Call us to discuss the most suitable plan for your kitchen operations.

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