Planned servicing and maintenance contracts for commercial kitchens, with qualified engineers nationwide. Reduce downtime and keep your kitchen compliant, efficient and safe.
01438 878363
Awards 2026
Presented at the Cedabond Showcase Awards in Birmingham.
Catering Insight Awards 2026. The winner is announced on 26 November in London.
Why Arch
We combine technical expertise with rapid response times to keep your kitchen operational and compliant.
Scheduled servicing reduces breakdowns, extends the lifecycle of expensive equipment, creates a better environment for staff and ensures you are compliant.
Rapid emergency callouts nationwide with fully equipped mobile engineers ready to minimise your downtime.
Every engineer is fully qualified and experienced for complete peace of mind.
Comprehensive service across mainland UK with fast response times.
Services Snapshot
From preventative maintenance to full kitchen & front-of-house design, we provide complete support for all your commercial catering equipment needs.
Preventative maintenance programmes tailored to your kitchen operations and equipment needs.
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Rapid emergency response for urgent equipment breakdowns and failures.
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Fridge, freezer, cold room and ice machine repair, F-Gas servicing and supply, with 24/7 refrigeration breakdown cover.
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Warewasher and glasswasher repair, planned maintenance and supply, factory trained on Hobart, Winterhalter, Classeq and more.
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Professional deep cleaning services to maintain hygiene standards and compliance.
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Installation, servicing, and maintenance of commercial kitchen fire suppression systems.
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Quality commercial catering equipment from leading manufacturers with full installation support.
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No project is too big or too small every project matters to us. It's your dream, and we're here to turn it into reality through our clear and simple process.
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Spread the cost of new catering equipment with flexible finance and leasing options tailored to your budget and timeline.
Learn MoreSustainability
Sustainability is at the heart of everything we do.
Sustainability drives every decision we make. A greener, more efficient kitchen benefits the environment, and it also reduces running costs and extends the life of your equipment.
That's why we focus so strongly on regular maintenance. Every appliance performs at its best, uses less energy, and runs safely and reliably for longer.
When specifying new equipment, we look for products that maximise:
But our commitment goes far beyond just equipment choices.
We are proud Global and UK Members of the Greener Earth Alliance. We actively contribute to global reforestation by planting trees to offset carbon emissions. When you partner with us, you improve your own sustainability, and play a part in wider environmental action.
At Arch Catering and Refrigeration Ltd, sustainability isn't a trend. It's a responsibility, a promise, and a core part of how we help the hospitality industry move toward a cleaner, more efficient future.
Proud Global & UK Member
Sectors We Support
Tailored maintenance and repair services for hotels, restaurants, care homes, schools, gyms, and staff catering facilities.
Comprehensive catering equipment maintenance for hotels, keeping your kitchen operations running smoothly 24/7.
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Reliable kitchen equipment servicing ensuring residents receive hot, nutritious meals without interruption.
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Planned maintenance and rapid repairs to keep school kitchens compliant and operational during term time.
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Equipment maintenance for gym cafes and leisure centre catering facilities across mainland UK.
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Keep workplace kitchens and canteens running efficiently with our preventative maintenance plans.
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Fast response times and expert engineers to minimise downtime in your commercial kitchen.
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Compliance & Safety
Our comprehensive maintenance approach ensures your equipment meets all regulatory requirements while operating at peak efficiency.
Compliance is built into every commercial kitchen maintenance contract we deliver, so your equipment, paperwork, and safety records stay inspection ready year round.
Common Questions
Coverage, callout hours, engineer credentials and how maintenance is priced.
We are based in Stevenage, Hertfordshire, and work across London, Essex and Hertfordshire as our core regions, with nationwide coverage beyond them. Planned work such as installation, servicing and maintenance visits is delivered across mainland UK. Same-day or next-day breakdown attendance is realistic across the core regions.
Latest News
Stay informed with our latest articles on commercial kitchen maintenance, compliance, and operational best practices.
Arch has won the Cedabond Members Recognition Award and is a finalist for Service & Maintenance Provider of the Year at the 2026 Catering Insight Awards.
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Essential maintenance tips to reduce downtime and extend the life of your combination ovens. Learn about cleaning, water treatment, probes, seals, and regular maintenance.
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Essential maintenance tips to reduce downtime and protect your valuable stock. Learn about cold rooms, condensers, overloading, thermostats, door seals, and regular maintenance.
Read ArticleWhat Our Clients Say
Don't just take our word for it, here's what our clients say about working with Arch Catering & Refrigeration.
Sylwia Johnson
Managing Director
The Old Guinea Restaurant & Bar
“Arch Catering has consistently provided the reliable maintenance and support we need to operate as a busy restaurant. Their customer care is outstanding, and their service is always prompt, professional, and thorough. As a family-run company, they bring a personal touch that truly sets them apart. We highly recommend Arch Catering for anyone seeking dependable, expert kitchen support.”
Igor
Maintenance Manager
Hotel Paddington
“We've been using Arch catering for four years and wouldn't go anywhere else. Their team of engineers is highly knowledgeable and always responds rapidly to any issues. Whether it's routine maintenance or a last-minute emergency, they are consistently professional and efficient. Highly recommend to any caterer looking for a reliable partner!”
Dave Hoskins
Head of Commercial
Stevenage Football Club
“Simon and all the team at Arch Catering, have been supplying us here at Stevenage Football Club, over the last couple of years and have provided us with outstanding product knowledge, competitive pricing and first-class customer service. Highly recommended.”
