Tips
Minimise Combination Oven Breakdowns
Essential maintenance tips to reduce downtime and extend the life of your combination ovens. Learn about cleaning, water treatment, probes, seals, and regular maintenance.
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Your Commercial Kitchen Specialists. Service, Maintenance, Repairs, New Equipment, Design and Projects.
Nationwide coverage from qualified, experienced engineers. Reduce downtime and keep your kitchen compliant, efficient and safe.
01438 878363- Years' experience
- 5+
- Emergency callout
- 24/7
Why Arch
Your Trusted Commercial Kitchen Partner
We combine technical expertise with rapid response times to keep your kitchen operational and compliant.
Preventative Maintenance Plans
Scheduled servicing reduces breakdowns, extends the lifecycle of expensive equipment, creates a better environment for staff and ensures you are compliant.
Rapid Breakdown Response
Rapid emergency callouts nationwide with fully equipped mobile engineers ready to minimise your downtime.
Qualified Engineers
Every engineer is fully qualified and experienced for complete peace of mind.
National Coverage
Comprehensive service across mainland UK with fast response times.
Services Snapshot
Comprehensive Commercial Kitchen Solutions
From preventative maintenance to full kitchen & front-of-house design, we provide complete support for all your commercial catering equipment needs.
Maintenance Plans
Preventative maintenance programmes tailored to your kitchen operations and equipment needs.
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Emergency Repairs
Rapid emergency response for urgent equipment breakdowns and failures.
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Commercial Refrigeration & Cold Rooms
Fridge, freezer, cold room and ice machine repair, F-Gas servicing and supply, with 24/7 refrigeration breakdown cover.
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Commercial Dishwasher Repair & Servicing
Warewasher and glasswasher repair, planned maintenance and supply, factory trained on Hobart, Winterhalter, Classeq and more.
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Commercial Kitchen Deep Cleaning
Professional deep cleaning services to maintain hygiene standards and compliance.
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Fire Suppression Systems
Installation, servicing, and maintenance of commercial kitchen fire suppression systems.
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Equipment Supply
Quality commercial catering equipment from leading manufacturers with full installation support.
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Full Kitchen & Front of House Design
No project is too big or too small every project matters to us. It's your dream, and we're here to turn it into reality through our clear and simple process.
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Finance & Leasing
Spread the cost of new catering equipment with flexible finance and leasing options tailored to your budget and timeline.
Learn MoreSustainability
Our Commitment to a Greener Future
Sustainability is at the heart of everything we do.
Sustainability drives every decision we make. A greener, more efficient kitchen benefits the environment, and it also reduces running costs and extends the life of your equipment.
That's why we focus so strongly on regular maintenance. Every appliance performs at its best, uses less energy, and runs safely and reliably for longer.
When specifying new equipment, we look for products that maximise:
- Energy efficiency
- Low water consumption
- Reduced waste output
- Lower running costs
- Long term sustainability benefits
But our commitment goes far beyond just equipment choices.
We are proud Global and UK Members of the Greener Earth Alliance. We actively contribute to global reforestation by planting trees to offset carbon emissions. When you partner with us, you improve your own sustainability, and play a part in wider environmental action.
At Arch Catering and Refrigeration Ltd, sustainability isn't a trend. It's a responsibility, a promise, and a core part of how we help the hospitality industry move toward a cleaner, more efficient future.
Proud Global & UK Member
Sectors We Support
Specialist Expertise Across All Industries
Tailored maintenance and repair services for hotels, restaurants, care homes, schools, gyms, and staff catering facilities.
Hotels & Hospitality
Comprehensive catering equipment maintenance for hotels, keeping your kitchen operations running smoothly 24/7.
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Care Homes
Reliable kitchen equipment servicing ensuring residents receive hot, nutritious meals without interruption.
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Schools & Education
Planned maintenance and rapid repairs to keep school kitchens compliant and operational during term time.
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Gyms & Leisure
Equipment maintenance for gym cafes and leisure centre catering facilities across mainland UK.
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Staff Catering
Keep workplace kitchens and canteens running efficiently with our preventative maintenance plans.
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Restaurants & Cafes
Fast response times and expert engineers to minimise downtime in your commercial kitchen.
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Compliance & Safety
Keep Your Kitchen Compliant and Safe
Our comprehensive maintenance approach ensures your equipment meets all regulatory requirements while operating at peak efficiency.
- Food safety and hygiene compliance support
- Warranty friendly servicing with detailed documentation
- Strict adherence to manufacturer service guidelines
- Qualified engineers for all gas and refrigeration work
- Health and safety compliant procedures
- Full liability insurance coverage
Compliance is built into every commercial kitchen maintenance contract we deliver, so your equipment, paperwork, and safety records stay inspection ready year round.
Common Questions
Questions we are asked most
Coverage, callout hours, engineer credentials and how maintenance is priced.
We are based in Stevenage, Hertfordshire, and work across London, Essex and Hertfordshire as our core regions, with nationwide coverage beyond them. Planned work such as installation, servicing and maintenance visits is delivered across mainland UK. Same-day or next-day breakdown attendance is realistic across the core regions.
Latest News
Industry Insights & Expert Advice
Stay informed with our latest articles on commercial kitchen maintenance, compliance, and operational best practices.
Tips
Minimise Refrigeration Breakdowns
Essential maintenance tips to reduce downtime and protect your valuable stock. Learn about cold rooms, condensers, overloading, thermostats, door seals, and regular maintenance.
Read Article
Tips
Minimise Warewash Breakdowns
Essential maintenance tips to reduce downtime and improve wash quality. Learn about cleaning schedules, filters, temperature readings, limescale, water softeners, and regular maintenance.
Read ArticleWhat Our Clients Say
Trusted by Commercial Kitchens Across Mainland UK
Don't just take our word for it, here's what our clients say about working with Arch Catering & Refrigeration.
Sylwia Johnson
Managing Director
The Old Guinea Restaurant & Bar
“Arch Catering has consistently provided the reliable maintenance and support we need to operate as a busy restaurant. Their customer care is outstanding, and their service is always prompt, professional, and thorough. As a family-run company, they bring a personal touch that truly sets them apart. We highly recommend Arch Catering for anyone seeking dependable, expert kitchen support.”
Igor
Maintenance Manager
Hotel Paddington
“We've been using Arch catering for four years and wouldn't go anywhere else. Their team of engineers is highly knowledgeable and always responds rapidly to any issues. Whether it's routine maintenance or a last-minute emergency, they are consistently professional and efficient. Highly recommend to any caterer looking for a reliable partner!”
Dave Hoskins
Head of Commercial
Stevenage Football Club
“Simon and all the team at Arch Catering, have been supplying us here at Stevenage Football Club, over the last couple of years and have provided us with outstanding product knowledge, competitive pricing and first-class customer service. Highly recommended.”