A Family-Run Team with National Reach
Proactive maintenance and flexible, sustainable solutions designed to keep your kitchen running efficiently and without disruption.
Our Story & Mission
Proactive. Personal. Professional.
We're not your traditional service company. As a dynamic, family-run team, we're committed to transforming how commercial kitchens experience maintenance and support.
Arch Catering & Refrigeration Ltd was founded with a clear mission: to provide commercial kitchens with proactive, dependable service that reduces stress and prevents issues before they affect operations. We blend modern service standards with the trust, care, and integrity you'd expect from a family business.
What Makes Us Different
We take the time to understand every kitchen we support from your equipment and workflow to the pressures of your day-to-day operation. This allows us to create maintenance programmes that fit around you, ensuring minimal disruption and maximum performance.
Whether you run a single site or a nationwide estate, you receive the same committed, tailored service designed to keep your kitchen running smoothly and your customers dining happily.
What We Offer
- Planned preventative maintenance packages
- Reactive breakdown support
- Supply & installation of new equipment
- Complete kitchen design and front-of-house solutions
Whatever your operational needs, we're here to support your kitchen today and strengthen it for tomorrow — most of our long-term clients are on a tailored commercial kitchen maintenance contract that keeps engineers, paperwork, and parts a phone call away.
Our Mission
We keep commercial kitchens running without stress. Through proactive maintenance, rapid emergency response, and genuine partnership, we make sure your operation never skips a beat. We succeed when your kitchen runs smoothly, your customers dine happily, and your equipment performs reliably.
How We Work
A Straightforward, Professional Approach
From initial contact to ongoing support, we make commercial kitchen maintenance simple, transparent, and effective.
Site Assessment & Asset Survey
We conduct a thorough survey of your commercial kitchen equipment, documenting every asset, assessing condition, and identifying maintenance requirements. This comprehensive review forms the foundation of your tailored service plan.
Tailored Plan & Quote
Based on our assessment, we design a bespoke maintenance programme matched to your operational needs, equipment types, and budget. You receive transparent pricing with clear service schedules and no hidden costs.
Ongoing Servicing & Rapid Response
Our qualified engineers deliver scheduled preventative maintenance at times that suit your operation, backed by priority emergency response whenever unexpected breakdowns occur. We provide full documentation after every visit.
Our Engineers
Qualified Professionals You Can Trust
Every engineer in our team holds current, relevant qualifications and receives ongoing training to maintain the highest technical standards.
- Electrical installation and maintenance certifications
- Gas Safe registered engineers for all gas appliance work
- F-Gas certified for refrigeration system servicing
- Manufacturer-approved service procedures
- Warranty-friendly maintenance practices
- Ongoing professional development and training
Manufacturer Guidelines & Warranty Protection
We follow manufacturer service guidelines for all equipment, keeping your warranties valid and your equipment performing as built. Professional maintenance protects your investment — it never jeopardises it.
Coverage
Nationwide Support for Single & Multi-Site Operations
Whether you operate one kitchen or manage facilities across the UK, we provide consistent, professional service wherever you need us.
Single-Site Clients
For independent restaurants, hotels, care homes, and schools, we provide dedicated local support with rapid response times. You'll work directly with our team who get to know your kitchen, your equipment, and your operational requirements intimately.
Perfect for operators who value personal service and building long-term relationships with their maintenance provider.
Multi-Site Operators
For chains, facilities management companies, and multi-site operators, we deliver consistent service standards across all locations. Centralised reporting, coordinated scheduling, and nationwide engineer deployment ensure uniform quality everywhere.
Ideal for estate managers requiring reliable, standardised maintenance across multiple commercial kitchens nationwide.
Coverage: England, Scotland, Wales
Memberships & Standards
Professional Accreditation & Industry Standards
We maintain all necessary certifications and memberships to deliver safe, compliant commercial kitchen services.
CEDA Membership
Connecting our industry
Gas Safe engineers
All gas work carried out to legal standards
F-Gas certified engineers
Qualified refrigeration system technicians
Public Liability Insurance
Comprehensive coverage for your peace of mind
Meet the Team
The People Behind Your Service
Our family-run business is built on personal relationships and professional expertise.
Simon Rutt
Managing Director
Simon began his career in the industry as a Sales Executive for a leading service and maintenance provider, supplying and specifying new commercial kitchen equipm...
07814 486945
Rebecca Rutt
Finance Director
Rebecca oversees the company's budgeting, financial planning, and reporting with a meticulous and strategic approach. She works closely with both new and long-sta...
Max Wratten
Operations Director
Max brings strong technical expertise to the team and plays a key role in ensuring our service delivery runs smoothly. He works closely with both sites and engine...
Client Testimonial
"Arch Catering has consistently provided the reliable maintenance and support we need to operate as a busy restaurant. Their customer care is outstanding, and their service is always prompt, professional, and thorough. As a family-run company, they bring a personal touch that truly sets them apart. We highly recommend Arch Catering for anyone seeking dependable, expert kitchen support."
Sylwia Johnson
Managing Director — The Old Guinea Restaurant & Bar
Satisfied with Our Service?
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Talk to Our Team
Whether you need emergency assistance, want to discuss a maintenance plan, or simply have questions about our services, we're here to help.