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ARCH - Bridging the Gap for All Catering and Refrigeration Needs
Commercial Warewashing Specialists

Commercial Dishwasher Repair, Service & Equipment Supply

Highly experienced engineers on Hobart, Winterhalter, Classeq, Meiko, Maidaid and all other warewash brands. One specialist for repairs, PPM contracts, and new warewashing equipment supply across mainland UK.

Experienced on

Hobart commercial dishwasher manufacturer logo
Winterhalter commercial dishwasher manufacturer logo
Classeq commercial dishwasher manufacturer logo
Meiko commercial dishwasher manufacturer logo
Maidaid commercial dishwasher manufacturer logo
Dishwasher down?
01438 878363

Simon 07814 486945Max 07955 280779You can also WhatsApp Simon and Max

Last reviewed:

Arch Catering & Refrigeration provides nationwide repair, planned maintenance, and new equipment supply for commercial dishwashers, glasswashers, pot washers, and conveyor warewashing systems. Choose your starting point below.

Repair

Commercial Dishwasher Repair, Mainland UK

Reactive repair for every class of warewashing equipment, from under-counter glasswashers to flight-conveyor dishwashers.

Equipment we repair

  • Under-counter glasswashers and dishwashers
  • Pass-through and hood-type dishwashers
  • Conveyor dishwashers (rack and flight)
  • Pot wash machines
  • Utensil washers
  • Chemical dosing pumps and systems
  • Water softeners and descalers
  • Steam extraction hoods (warewashing-integrated)

Most repairs are completed on the first visit. Where parts are required, we typically have your dishwasher back in service within 24–48 hours.

Call 01438 878363

Simon 07814 486945Max 07955 280779You can also WhatsApp Simon and Max

Brand Expertise

Experienced on the Brands You Run

Real working knowledge of the brand-specific quirks that make first-visit fixes possible.

Hobart commercial dishwasher manufacturer logo

Hobart commercial dishwasher & glasswasher repair

Our highly experienced engineers, including former Hobart engineers, have exceptional knowledge of the complete Hobart warewash range. This specialist experience, combined with our strong relationship with Hobart, means that even unusual or complex faults can often be diagnosed and repaired quickly, helping to minimise downtime and get the equipment back into operation as soon as possible.

Our engineers carry a wide range of commonly required spare parts, but where a specific part is not available on the engineer’s vehicle, our close relationship with the manufacturer means we can often source it for next-day delivery, subject to availability. This allows us to return to site promptly and complete the repair, keeping disruption to the customer’s operation to a minimum.

Winterhalter commercial dishwasher manufacturer logo

Winterhalter commercial dishwasher & glasswasher repair

Our highly experienced engineers have extensive knowledge of the full Winterhalter warewash range, from under-counter glasswashers and dishwashers through to large rack and flight machines. This breadth of experience means faults can be diagnosed quickly and, wherever possible, repairs completed efficiently to minimise disruption to our customers.

Our strong relationship with Winterhalter, combined with access to readily available parts through our manufacturer and specialist parts partners, provides valuable support when dealing with more complex or unusual faults.

Our engineers carry a wide range of commonly required spare parts on their vehicles. Where a specific part is not available at the time of the initial visit, we can often source it for next-day delivery, subject to availability. This enables us to return to site quickly, complete the repair and get the customer’s equipment back up and running with downtime kept to an absolute minimum.

Classeq commercial dishwasher manufacturer logo

Classeq commercial dishwasher & glasswasher repair

The Classeq range is often an engineer’s best friend, thanks to the straightforward nature of the equipment and the ease with which faults can be diagnosed. Our engineers see Classeq units regularly across sites throughout the country, giving them a high level of practical experience and familiarity with the range.

This knowledge contributes to strong first-time fix rates, helping our engineers diagnose faults quickly and get equipment back into operation with minimal disruption to the customer.

Where a repair requires a part that is not already stocked on the engineer’s vehicle, we have access to strong levels of parts availability through both our parts partners and Classeq. This allows us to source required components quickly, with parts often available for next-day delivery, subject to availability.

The combination of experienced engineers, straightforward diagnostics, strong first-time fix performance and readily available parts means we can respond efficiently and keep customer downtime to a minimum.

Classeq are also part of the Winterhalter Group.

Meiko commercial dishwasher manufacturer logo

Meiko commercial dishwasher & glasswasher repair

We regularly find Meiko equipment across our busy hotel contracts, where reliable warewashing is critical to keeping kitchen operations running smoothly. If a unit goes down in these demanding environments, the impact can quickly extend beyond the equipment itself, causing disruption to kitchen operations, service and ultimately the guest experience.

Our engineers understand the pressures these sites operate under and are mindful of the wider impact that equipment downtime can have. They have the knowledge and practical experience required to diagnose faults efficiently and get the equipment back up and running as quickly as possible.

We also benefit from excellent technical support from Meiko’s service department, who are extremely helpful when our engineers need additional technical guidance or assistance with more complex issues. This combination of experienced engineers and strong manufacturer support allows us to resolve problems efficiently and minimise disruption to our customers.

Our engineers carry a range of commonly required spare parts on their vehicles. We cannot realistically carry every part for every model, so having the ability to source less common components quickly is essential. Through our relationship with Meiko and our trusted parts partners, most required parts can be sourced for next-day delivery, subject to availability, allowing us to return to site promptly and keep downtime to a minimum.

Maidaid commercial dishwasher manufacturer logo

Maidaid commercial dishwasher & glasswasher repair

Diagnostic knowledge is key when it comes to keeping equipment operational, and our engineers have extensive experience working on the Maidaid range of warewashing equipment. We see Maidaid units regularly across sites throughout the country, giving our engineers the practical experience and know-how to diagnose faults efficiently and carry out repairs in a timely manner.

This familiarity with the equipment means our engineers can often identify the cause of a fault quickly, helping to reduce unnecessary downtime and get the unit back into operation as soon as possible.

We also have the added support of Maidaid’s technical team when required. Their comprehensive troubleshooting information and engineers’ technical guides provide valuable assistance when dealing with more complex faults, ensuring our engineers have access to the information they need to diagnose and repair the equipment effectively.

Our engineers carry a range of commonly required spare parts on their vehicles. Where a specific part is required that is not available on the van, we can source it quickly through our parts partners or directly from the manufacturer. Where available, parts can often be delivered the next day, allowing us to return to site promptly, complete the repair and keep customer disruption to a minimum.

Wexiodisk commercial dishwasher manufacturer logo

Wexiodisk commercial dishwasher & glasswasher repair

WD-rack and flight-type Wexiodisk machines for high-throughput kitchens. We handle commissioning, energy module setup, and ongoing PPM for the entire Wexiodisk range.

You get a full report after every visit

A full, detailed job report is issued after every repair and visit. It includes the engineer’s full diagnostic, first-time fix detail where applicable, parts fitted, parts needed, model and serial numbers, photos of the unit and any faulty parts, and arrival and departure times.

PPM & Servicing

Planned Maintenance for Warewashing

Scheduled servicing keeps wash quality consistent, equipment running, and warranties intact.

  • Element, pump, and dosing inspection
  • Wash and rinse arm flush and replacement
  • Door interlock and seal checks
  • Descaling and water-quality logging
  • Rinse-aid and detergent pump calibration
  • Service report and recommendations after every visit
Tailor a warewashing PPM

Why warewashing PPM matters

Hard water damages elements, scale build-up insulates them out of spec, dosing pumps drift, and door seals fail without warning. A serviced dishwasher delivers consistent wash quality, lower energy use, and far fewer mid-service breakdowns than a reactive-only operation.

Engineers familiar with your equipment from PPM visits respond faster and predict faults more accurately than first-time visits.

Hygiene & Compliance

Wash and Rinse Temperatures, Verified

UK food-hygiene baselines for commercial warewashing, documented at every PPM visit.

Wash temperature

60°C

Minimum wash-tank temperature for effective soil removal and chemistry activation.

Rinse temperature

82°C

Minimum final-rinse temperature for thermal disinfection of plates, glass, and utensils.

Documentation provided every visit

Every PPM and reactive visit ends with a service report logging wash and rinse temperatures, dosing rates, water hardness, and any remedial work carried out. Documentation aligns with Food Standards Agency “Safer Food, Better Business” record keeping requirements, inspection ready, every time.

New Equipment

Specifying the Right Warewasher

From a small commercial dishwasher for a café through to a flight conveyor for a stadium, capacity, throughput and water chemistry decide the right machine. We size, supply, install, and commission.

Under-counter

Capacity
Up to 30 racks/hr
Best for
Cafés, small bars, gastropubs
Cycle
60–180s
Footprint
~600×600mm

Hood / Pass-through

Capacity
30–60 racks/hr
Best for
Restaurants, hotel bars, pub kitchens
Cycle
60–120s
Footprint
~700×750mm

Rack Conveyor

Capacity
60–250 racks/hr
Best for
Hotels, contract catering, schools
Cycle
Continuous
Footprint
2.0–3.5m run

Flight Conveyor

Capacity
250–1000+ plates/hr
Best for
Hospitals, large hotels, stadia
Cycle
Continuous
Footprint
4–7m+ run

Vendor neutral specification, certified installation, manufacturer warranty registered on your behalf, and an integrated PPM contract from day one.

Request an equipment quote

Water Quality

Understanding Water Hardness

Select your area on the map, or pick a band, to see what it means for your machine.

Map of the United Kingdom shaded by water hardness. Select an area to see the advice for that band.
A guideline only. Hardness follows water-supply zones rather than county lines, so your water supplier can confirm it, or we can check it as part of a survey.

No area selected. All three water hardness bands are shown.

Water hardness can have a significant impact on the performance, reliability and lifespan of commercial warewashing equipment.

Select your area on the map, or choose a water type above, and we will tell you what it means for your machine and your warranty.

Ultimately, the correct water treatment depends on the individual machine and the manufacturer’s water-quality specifications. If you are unsure whether your warewash unit requires a softener, speak to us before installation and we can help establish the appropriate solution.

Water treatment solutions

Arch Catering & Refrigeration supplies a range of water treatment solutions designed for foodservice operations, including commercial warewashing equipment, combination ovens, ice machines and coffee machines. The correct water treatment can help protect equipment from limescale, maintain performance and reduce the risk of costly repairs and premature component failure.

If you are unsure what water treatment your equipment requires, contact Arch Catering & Refrigeration for advice and further information. We can help identify the appropriate solution based on your equipment, water conditions and manufacturer’s requirements.

Ask us about water treatment

Trusted Partners

Warewashing Manufacturers We Work With

Established relationships with the leading commercial warewashing brands in the UK.

Areas Served

Commercial Dishwasher Service Across Mainland UK

Headquartered in Stevenage, Hertfordshire, covering nationwide. Local engineers across the East of England and Greater London, with planned routing for the wider mainland UK.

We’re a regular presence in Cambridge and across Cambridgeshire, repairing, servicing and supplying commercial dishwashers and glasswashers, from compact under-counter machines for smaller cafés, bars and gastropubs through to pass-through and conveyor warewashers in college dining halls, hotels and care homes. See our commercial kitchen coverage in Cambridge.

Finance & Leasing

New commercial dishwashers and glasswashers can be a significant capital outlay. Through our finance partners, we can offer tailored solutions that spread the cost across manageable monthly payments.

Hobart offer 0% finance on all their warewash and cooking equipment.

Common Questions

Commercial Dishwasher FAQs

Answers to the questions we are most commonly asked, brand-specific where it matters.

Most repairs are completed on the first visit. Where parts are needed, we typically diagnose on-site, source the part from manufacturer stocked inventory, and complete the repair within 24-48 hours. Time-critical breakdowns (hotel kitchens mid-service, peak-period restaurants) are prioritised, call us and we will give you an honest ETA.

Client Testimonial

“We’ve been using Arch Catering for four years and wouldn’t go anywhere else. Their team of engineers is highly knowledgeable and always responds rapidly to any issues. Whether it’s routine maintenance or a last-minute emergency, they are consistently professional and efficient.”
I

Igor

Maintenance Manager, Hotel Paddington

One Specialist for Your Warewashing

Repair, PPM, supply, and installation, from a team that knows your equipment.

Mid-service breakdown? Call us first. We’ll tell you honestly what we can do and how quickly.

Simon 07814 486945Max 07955 280779You can also WhatsApp Simon and Max